EasyOTA is built to help safari businesses grow. Find answers to common questions about our platform, features, pricing, and more.
No, EasyOTA does not charge any setup fees. We do the system setup for you, so you can focus on selling, not spreadsheets. This makes EasyOTA a strong alternative to Tourplan for safari operators.
No monthly fees here. We operate on a commission-only model. That means you only pay when you make a confirmed booking. It’s ideal for anyone looking for safari DMC software with transparent pricing.
We believe in shared success. Our commission-based pricing model ensures we only win when you do. It also means we can keep investing in features designed to help you grow. This model supports the full ecosystem of our software to grow safari business.
Your EasyOTA wallet is a prepaid credit system. Instead of being invoiced later, your commission is deducted from this wallet when bookings are confirmed.
No hidden cancellation fees from us. If a booking is cancelled, we don’t charge extra – although some suppliers may have their own cancellation policies. It’s part of our commitment to fair, clear terms in our Safari Booking System.
Commission is deducted at the point of confirmed booking, not before. This ensures you only pay when you earn. A major advantage over legacy destination management software platforms.
You can top up your wallet at any time by card or transfer. Once topped up, you can continue making bookings seamlessly for those using our tour operator software.
No. Your wallet balance stays valid indefinitely – there's no expiry on your credit. A simple and fair approach that sets us apart from traditional online booking software for tours and safaris.
Yes – your unused wallet balance can be refunded on request, subject to account closure and standard terms. Yet another way we simplify finances.
No. We’re known for transparent, commission-based pricing with zero hidden costs. This makes us the ideal Safari Booking System for operators tired of complicated billing.
You’ll get a friendly reminder when your balance is low. Bookings will be paused if there's not enough to cover commission—but topping up is easy. It’s all designed to keep your travel platform software running smoothly.
Onboarding is quick and handled by our dedicated team. We set up your suppliers, rates, and contracts so you can go live faster. It's perfect for your busy teams who will be using this tour operator software.
No – onboarding is free.
You’ll need supplier contracts, NET rates and experiences you'd like to load. Our team uses this to configure your account. No need to worry about Park Fees as this will be handled by us in the backend.
We provide full walkthroughs, demos, and personalised team training. Our UK and East Africa-based team supports every step, key for your users wanting the ultimate itinerary builder software.
Yes. You’ll have access to how-to guides and resources to help you use the platform effectively..
Training videos are included with onboarding. They walk through each core feature, helping your team get up to speed with our tour operator software designed especially for Safari in Africa.
No problem. Our onboarding team can add them to the system so they’re available for quoting and booking.
Typically a few days depending on supplier responsiveness. We handle data setup so you can quote with confidence using the only DMC software designed specifcally for Safari.
Yes. We can manually host their availability and pricing. This flexibility is why EasyOTA is the preferred booking system for safari experiences.
Unlimited. You can set up as many users as you need with custom permissions.
As many as you need. EasyOTA supports unlimited agent logins, rate groups, and custom settings—tailored to your operations. It's the ideal agent portal for safari services.
Yes. You can create unlimited NET rate groups and assign them to different agents—making it easy to manage pricing across your team. It’s a built-in feature of this safari-specific booking system.
Absolutely. Each agent gets a secure login with access to their rates, products, and booking tools.
Yes. You can restrict packages to specific agents or rate groups, enabling private deals. Ideal for any business needing tour planner software with sales segmentation.
Yes. EasyOTA allows you to customise email workflows and send confirmations to multiple recipients—making it highly flexible software, tour and travel teams can rely on.
Join the leading safari businesses already using EasyOTA to drive their growth. Book your demo today and let’s get started!
Yes. Agents can apply their own logos and branding to quotes and PDF brochures—built directly into our trip builder software tools.
Yes. Our comprehensive reporting tools allow you to track performance per agent, including sales volume, bookings, and quotes sent.
No, suppliers do not pay to list availability. It’s part of our mission to support a connected ecosystem—another reason why EasyOTA is the ideal destination management software
Yes, we can manually host availability, rates, and room types for suppliers who don’t have reservation systems.
EasyOTA uses live availability tools for tourism operators to sync updates directly from suppliers and avoid human error.
Yes, manual request options are available when live data isn’t connected. You can still quote even when it's not live.
Absolutely. You have full control over inventory, room allocations, and rates.
You can request live availability directly through EasyOTA. We'll handle the contact and onboarding—another way we help automate safari quote creation.
Yes – EasyOTA supports confirmed live bookings with most suppliers. You can secure accommodation, experiences, transfers and more instantly—ideal for teams needing itinerary booking software.
Yes. Once a quote is accepted, EasyOTA can send bookings to all suppliers in the package automatically
Yes, if the supplier has a connected reservation system. EasyOTA integrates with popular reservation systems and can also trigger email confirmations. Seamless software tour and travel operators love.
You’ll be notified instantly and can retry or contact support. EasyOTA tracks failures and ensures no lost bookings.
Yes. You’ll receive automated reminders before expiry—ensuring you keep track of all quotes and reservations. Part of our smart tools to manage safari booking.
Yes. Booking adjustments can be made. This kind of flexibility is a must-have for any itinerary management software.
No – payments are not auto-dispersed. You control when and how funds are released.
Yes. Deposit due dates trigger reminders so nothing is missed—just one of many tools for safari business automation included in the platform.
Yes. You control what appears—images, descriptions, pricing, and branding. A key reason EasyOTA the top-rated trip builder software for the safari industry.
Automatically. Once you build a quote, the system generates a branded PDF brochure—no design skills needed.
Yes. You can hide or show sections like pricing, terms, or activity details. That flexibility is why EasyOTA stands out among tour operator software for Africa.
Yes. Agents can use their own logos and colours on brochures.
Yes. You can choose white-label mode to remove branding when needed.
Nope. You can toggle price visibility per quote
Yes. You can insert your terms and legal disclaimers at the bottom of the brochure—one more reason we’re built for compliance in Software tour and travel.
Only if you want it to. You can fully customise display settings—ideal for private-label packages built in our itinerary builder for DMCs.
Yes. You can display a single total price or show full breakdowns—it’s your choice.
Yes. You can toggle price breakdowns per quote or agent.
Yes. You can add any location, lodge, or experience available in the system—or request onboarding for new ones. That’s the power of our itinerary builder.
Absolutely. Multi-stop itineraries are built-in, perfect for showcasing full Safari Itineraries that span regions and parks.
Yes. Use the drag-and-drop itinerary tool to reorder days and set length of stay.
Yes. You can present multiple options at each stop to let your clients choose, making complex safari itineries easy.
Yes. Add optional or fixed experiences like game drives or balloon safaris.
Yes. Park fees are pre-loaded and auto-calculated per destination. This makes EasyOTA the most reliable DMC software for safari bookings.
Yes. Add inter-lodge transfers, driver guides, and more—all managed in one group booking system.
Yes. Internal flights can be added with timings, costs, and carriers. It’s fully integrated into our inbound tour operator software toolkit.
Not necessarily. EasyOTA provides auto-generated day-by-day text—perfect if you’re looking to automate safari quote creation.
Yes. Use built-in language tools to generate multi-language itineraries
Yes. Save and reuse itineraries in English, French, German and more. A must-have for international tour operators
No. EasyOTA includes a rich content library with pre-approved photos and descriptions
Can I add my own pictures if I want to?
Yes. You can add several package versions to a single quote—great for presenting tiered options.
Yes. You can set custom internal or client-facing reference codes
Yes. Quotes can trigger provisional holds, giving you time to secure feedback without risk—essential functionality in our leading software with transparent pricing
We manage park fees, rack rates, room types, experiences, and content—helping operators get live faster. This is a key part of our destination management company software offering.
No. We maintain a global destination database and can onboard any new ones you need. That’s the advantage of using our itinerary software.
No. We manage park fees centrally and keep them updated—removing the admin burden from your team. A great tool for safari business automation.
No. Many properties are already in the system. If not, we’ll onboard them for you—faster than other inbound tour operator software platforms.
No. Our onboarding team handles this setup.
No. You can request providers and we’ll load them for you
Yes. Multi-currency support is built-in, and you can manually adjust exchange rates as needed—perfect for global-facing tour and safari companies.
Yes. Easily apply fixed or percentage-based discounts across products or itineraries.
Yes. EasyOTA supports direct customer bookings with integrated payment options—making it a powerful experience booking software with payments.
Yes. You can assign post-pay contracts or NET rates to agents and bypass payment entirely.
Yes. Deposits and balance due dates are supported—automated within your booking engine for safari lodges or DMC setup.
No. While payment integration is available, you can use manual payment workflows.
Yes. Room allocation is fully customisable per traveller
Yes. Branding is fully customisable including logo and colours—just another reason EasyOTA is leading software tour and travel providers.
Yes. Automated emails can be edited and tailored to your tone—ideal for creating branded experiences.