EasyOTA is powered by people who understand the safari industry inside and out.
Meet the safari industry experts dedicated to your success. We provide the hands-on support and deep sector knowledge you need to make the most of EasyOTA’s powerful platform.
What’s your favourite thing about the safari industry? The potential for technology to transform businesses and help them grow.
What’s one safari destination or experience you think everyone should have on their bucket list? Seeing the Big Five and exploring lesser-known destinations.
How do you support our customers? Creating pricing models that reward success and ensuring everyone gets the best value from our services.
What’s one feature of EasyOTA you think makes the biggest difference for our customers? Standardising processes so every agent can deliver VIP service and the best pricing to every customer. This consistency builds trust and ensures every client feels valued and cared for.
The people I get to work with and the opportunities given to me. Helping others and seeing all the amazing places our clients take travellers.
Zanzibar—it’s a magical experience.
Setting up data for suppliers to make the system easier for customers to book what they need.
The user friendly interface, which allows users to plan and customise safari packages easily while providing detailed, essential information for their customers.
Tanzania, Serengeti.
Onboarding clients, updating accounts, and ensuring smooth operations.
FIT. It allows for tailored and flexible solutions, ensuring that customers’ unique needs are met effectively.
Learning about East African destinations and gaining confidence to recommend the most attractive vacation spots.
Serengeti National Park, Tanzania.
Providing onboarding support and creating accounts or blogs as needed.
Offering a platform that showcases offerings beautifully, with real-time updates and customer communication. This ensures businesses can present their services in the best light while staying connected with their clients.
Creating memorable itineraries for clients.
Ensuring all hotels and experiences are set up correctly.
The ability to compare prices from different providers easily. This helps customers find the best deals while making informed choices tailored to their budgets.
The Safari Wizard. It simplifies the entire planning process, making it easier for businesses to create unforgettable safari experiences for their clients.
Discovering beautiful destinations that many may not know about.
Handling payment processing and refunds.
The all-in-one portal for planning safaris. It streamlines the entire process, allowing customers to organise all aspects of their trip in one place, saving time and reducing complexity.
Ngorongoro Crater.
Assisting with account management and customer support.
Live availability of products and services. It ensures that customers always have up-to-date information, reducing errors and improving the booking experience.
Learning about all the interesting destinations that our clients take people to.
Our safari itinerary builder saves our clients huge amounts of time in being able to quote a client, which in turn increases their sales as well as the productivity of their staff. This efficiency allows businesses to handle more inquiries and improve overall customer satisfaction.
The potential for technology to transform businesses and help them grow.
Standardising processes so every agent can deliver VIP service and the best pricing to every customer. This consistency builds trust and ensures every client feels valued and cared for.
Helping people experience the beauty of nature and seeing their excitement when they spot wildlife for the first time.
Spending time with the Masai.
Customer Process Analysis, Product Vision and Development.
The ability to generate safari quotes, fast! It helps safari businesses respond quickly to potential customers, increasing their chances of converting leads into bookings.
Setting up accounts and ensuring smooth onboarding processes.